Frequently Asked Questions

At AAA Mini Warehouse, we want to help you make an informed decision. Check out our list of FAQs to get the right storage unit for you!

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. Our storage facility offers clean, secure storage solutions at affordable prices. You secure your unit with your own lock and key.

What is vehicle storage and how does it work?

Renting vehicle storage is a fantastic way to get your favorite recreational vehicle out of the driveway and into a secure space. It keeps your RV or boat nearby, but of the way!

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What types of vehicles can I store?

RVs, boats and trailers, can be stored in our parking spaces. Antique/collectible automobiles and motorcycles must be stored in a unit. 

Are there any items that I am NOT able to store?

You are not permitted to store any hazardous waste, hazardous substances, perishable goods, carcasses, illegal items, explosives, liquids, flammable liquids, toxic materials, chemicals of any kind (cleaning supplies, gardening fertilizers, paint, paint thinner, etc.), gas, or anything that is flammable or combustible.

What should I do before storing a vehicle?

Be sure to remove anything that might spoil or rot before you store your vehicle. Empty the fridge or bait well and turn off any electronics. Some renters prefer to clean their vehicle before storage so it's pristine and ready when they need it next.

For more tips, take a look at our storage tips!

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in after you come into the office to sign the lease agreement and show your government issued photo ID.

How much notice needs to be given before I move out?

All our month-to-month leases require a 5 day written notice before you move out.

How much notice do I need to give you before I move my belongings into a storage unit?

Typically, you can move in fairly quickly if we have units available. This can be as quickly as the same day or the next day.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis.

How do I make a payment?

You may sign up to have payments automatically deducted monthly from your credit card or debit card. You may also pay in person, mail a check or money order, place a check or money order in our rent drop slot, or make a payment through our website.

What forms of payment do you accept?

VISA, MasterCard, checks, money orders, and cash.

Do you sell boxes and storage supplies?

We sell an assortment of moving supplies and heavy duty disc locks to secure your unit.

How do I know how much storage space I will need?

Our Size Guide tool will assist you in determining the right size for you. Still have questions? Please call our team to answer any additional questions or offer guidance.

Does there have to be someone in the office to let me through the security gates?

No. After signing the lease agreement you will be given your own unique gate access code that will allow you access to your unit.

Do you have handcarts and dollies available at your facility?

Yes. You are welcome to use our complimentary dolly to help make moving in quicker. It is available on a first-come, first-serve basis.

What hours can I access my storage unit?

You have access to your storage unit 24 hours a day, 7 days a week, including holidays. You have access to your unit when it is convenient for you. So when ‘Santa’s helper’ needs to retrieve hidden gifts or you need those extra chairs and tables during family get-togethers, you may do so.

Do I need a climate-control unit or a non-climate control unit?

It all depends on what you are storing. A good rule of thumb is if you leave it outside or store it in the garage, it can be stored in a non-climate control unit. Your vehicles, lawn equipment or tools will be fine in a non-climate control unit, while furniture, fabrics, and electronics do best in climate control.

Can I look at a few units before I sign a lease agreement to make sure I get the right size?

We always recommend you look at the unit before you rent it. Please keep in mind, an empty unit always looks larger than it actually is. A great rule of thumb is a 5’ x 5’ unit is a little larger than a coat closet while a 10’ x 20’ unit can store a car.

Can I grant other people access to my storage unit?

While it is always nice to have family and friends help you move in or out, guests must always be accompanied by the person who signed the lease when on our property. The best way to keep your belongings safe is when you are the only one with the gate access code and key; therefore it is not permitted to give others your gate access code.

Will you sell or give out my personal information?

We do not sell your name or any of your personal information to other companies. In addition, we will not give out your information to any individual unless we have written authorization from you to do so. Likewise, we won’t release information, including your unique gate access code, over the phone. We need to see your smiling face to confirm it is really you when we release information.

What security features do you offer?

The perimeter of our property is fenced in with a computerized access gate with each tenant having a unique gate access code. The property is paved and lit and we have 24-hour recorded video cameras. Since you have your own lock and key, you control the access to your unit.

Do you require a deposit when renting a storage unit?

A deposit is only required when renting a P.O. Box and is refunded when you move out and return the working key.

Do I have to sign a lease agreement when I rent a unit?

Yes; our lease agreement details out the monthly rent, the date your rent is due each month, the restrictions on what the unit may be used for, what may be stored in the unit, what happens when you pay late, and how you can terminate the lease.

What if I only need the unit for a couple of months?

Our lease is a month-to-month lease so you can rent the unit for as long or as little as you need it.

What if I rent in the middle of the month?

The date you rent a unit and sign the lease agreement is the date your rent will be due. For example, if you rent on the 16th, your first month’s rent is due on the 16th and your rent will be due on or before the 16th of each following month.

When do I have to be completely out of my unit to avoid another month’s rent?

You must be out by the day before your rent is due. For example, if your rent is due on the 16th of each month, then your unit must be empty, swept, and your lock removed by the end of the day on the 15th of each month to avoid another month’s rent.

What should I do if I lost my key to my unit? Can you let me in?

Your unit is locked with your own lock and key so we do not have access to your unit. Since we do not permit lock cutting tools on our property, we will cut your lock off in your presence for a fee.

Why are mothballs prohibited?

Mothballs give off a gaseous odor that is absorbed in fabrics and even in the pores of your wood furniture. Since this odor is not contained only in the unit supplying the mothballs, we prohibit everyone from using them. In addition, some people have an allergy to mothballs.

Do you offer indoor parking spots?

We offer 10’ x 20’ or larger inside units with roll-top doors to protect your car, truck, SUV, or boat from the Kansas elements. We highly recommend you test the unit with your vehicle before renting it.

Do you recommend I carry insurance on the items I store in my unit?

It is always best to carry insurance on your property. You have insurance on your belongings when under the roof of your house or apartment and you should do the same when in storage. Check with your current insurance provider to see if you already have coverage.

Do I need to give you a key to the lock on my unit?

No! We do not want a key to your unit. You are required to secure your unit with your own lock. For your convenience, we do sell heavy duty disc locks.

Do you require a deposit when renting a P.O. Box?

A deposit is required when renting a P.O. Box and is refunded when you return the working key upon moving out.

If my mail or packages won’t fit in my P.O. Box will I be able to retrieve them 24/7 as well?

You have access to your P.O. Box and what fits in it 24 hours a day, 7 days a week. If your package is too large, you will need to retrieve it when our office is open. We will call you when your large package has arrived so you won’t need to make unnecessary trips.

Don’t see an answer to your question?

Please call our team for answers, hints, tips, and our recommendations.

Find the Answers You’re Looking For

The friendly staff at AAA Mini Warehouse has put together a list of answers to our most frequently asked questions (FAQs). 

For pricing information, check out our rates page.

For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your unit.

We’re proud to serve the Lansing community. If you can’t find an answer to your question, contact our team.

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