Notify Your Storage Rental Company When Contact Information Changes

When you move to a new address, change your phone number, or change your email address, there’s a list of people and companies that you need to notify. Most people remember to notify the post office, the utility companies, the credit card companies, and friends and family. But one place you may forget to notify is your storage facility. Contacting them is especially easy to forget when you’ve set up automatic payments for your monthly rent. But failing to keep your contact information current with your storage facility could cost you.

Regardless of what you are storing in your self storage unit, it is important to you; and when your contact information is out of date, you risk losing the contents of your storage unit. Emergencies happen, whether it’s a fire, storm damage, or theft. When emergencies happen, AAA Mini Warehouse needs to be able to get in touch with you quickly. If they cannot reach you in a timely matter, your belongings are put in jeopardy.

Keeping your contact information up-to-date with your storage facility may also help you avoid having the contents of your storage unit auctioned off in the event your rent goes unpaid. Often, past due reminder letters are returned for a bad address, reminder phone calls reach disconnected phone numbers, or emails are undeliverable. In some cases, storage facilities don’t know the circumstances behind unpaid rent and they cannot continue to store the contents indefinitely. If rent has not been paid within a certain period of time the storage facility will auction the contents of the unit to recover the unpaid balance. Unfortunately the delinquent rent may be the result of a simple oversight on the part of the renter because they’ve moved and the notices aren’t being received at their new address.

In other cases, those who have established automatic credit card payments forgot to update their account information with the storage facility when any of their contract information changed. This can be easily avoided by alerting AAA Self Storage of Lansing when there is a change in your contact or credit card information so that they can reach you to resolve the outstanding payment before your items end up being auctioned.

Whenever your contact information changes, AAA Self Storage of Lansing recommends that you provide them with your current home and mobile phone numbers, home address, and e-mail address. At the same time, you should also provide current information for an emergency contact. This can be anyone you trust who knows how to get in touch with you quickly if needed, such as a family member or close friend.